1. Service Description

To secure your booking for the Holi Colour Photoshoot, a £20 fee is required, which helps cover the cost of the Holi colours and ensures your reserved time slot. While this fee is non-refundable due to the preparations involved, we do offer flexibility—cancellations made within the timeframes outlined in our policy may still qualify for a refund.

2. Payment and Booking

Your booking will be confirmed upon payment of the £20 fee, which covers the cost of the Holi colours. This payment is non-refundable unless otherwise stated in the cancellation policy. Upon receipt of your payment, we will send a confirmation email with the details of your appointment and reserved time slot.

3. Cancellation Policy

Client Cancellations: Cancellations made 48 hours or more prior to your session are eligible for a full refund of the £20 fee. Cancellations made less than 48 hours before the session will not be eligible for a refund unless under exceptional circumstances (e.g., serious illness), which will be considered at our discretion. Cancellation by IOSW Solutions Ltd: We reserve the right to cancel or reschedule any session due to unforeseen circumstances, such as equipment failure, venue unavailability, or other force majeure events. In such cases, you will be offered an alternative date or a full refund of the booking fee.

4. Force Majeure

Neither party will be liable for any delay or failure to fulfil obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, acts of terrorism, or government regulations. In such events, we will notify you as soon as possible and offer either a rescheduled session or a full refund.

5. Use of Holi Colours

The Holi colours used during the photoshoot are non-toxic but may stain clothing or other surfaces. The £20 fee is specifically for these colours. By participating, you accept the risk of possible staining and agree that IOSW Solutions Ltd is not responsible for any damage to clothing or property.

6. Liability

You participate in the session at your own risk. IOSW Solutions Ltd is not liable for any injury, accident, or damage to property occurring during the session, unless caused by gross negligence. While we take all necessary precautions, clients are encouraged to wear appropriate clothing and take measures to protect personal belongings.

7. Additional Agreement

At the time of your photoshoot, you may be asked to sign an additional agreement regarding the use of Holi colours, health and safety measures, or other relevant terms specific to your session. This is designed to ensure everyone’s safety and enjoyment during the photoshoot.

8. Data Protection

Your personal information will be handled in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your data will only be used to manage your booking and deliver our services. We will not share your data with third parties without your consent unless required by law. You may request access to or deletion of your data at any time by contacting [email protected].

9. Agreement

By completing the booking process and making the £20 payment, you confirm that you have read, understood, and agree to these terms and conditions. Should you have any questions or concerns, please contact us before your scheduled session.

10. Use of WhatsApp for Communication

By providing your WhatsApp mobile number during the booking process, you consent to us contacting you via WhatsApp regarding your booking, including appointment confirmations, reminders, updates, and other necessary information related to your photoshoot. Your mobile number will be stored securely and will not be shared with third parties in accordance with our Data Protection Policy and the General Data Protection Regulation (GDPR). You can opt out of WhatsApp communication at any time by contacting us directly.

Version 1.1
Effective Date: 9 December 2024